Terms and Conditions
Order Approval
Customer is fully responsible for final proof and layout approval prior to the printing process. AC Design and Print is not liable for any errors with the final product caused by any of the following reasons such as misspelling, graphic arts, bleeds, grammar, fonts, punctuation, finished product size and different stock.
Colour Matching and Proofs
Jobs without proofs will be printed following generally recognized industry standards. There might be slightly different because there are differences in equipments, processing, papers, inks, and other conditions.
Please also note that your monitor's calibration affects what you see on your screen. The colours on the printed cards may differ from what you see on your screen. Screen monitor uses RGB colours while in printing industry uses CYMK colours. Please keep in mind that while we will try our best to match proofs, however, AC Design and Print DOES NOT GUARANTEE COLOUR MATCHING.
Accuracy
Recommend adding a second set of guides 1/8 inch inside the bleed line (1/4 inch from each document edge). We call this the safety margin, and any text you're including in your document should not go past this margin. Any text that extends beyond this margin will fall outside the mechanical tolerances of our paper-cutting equipment and may get cut off inadvertently.
Order Shipping and Delivery
While AC Design and Print will use reasonable efforts to prevent delay of delivery schedules, in no case shall AC Design and Print be liable for any consequential or damages resulting from any delay in shipment or delivery. AC Design and Print shall not be liable for delays in shipments caused by weather conditions, shipping company delays or any other circumstances. Unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation. Additional shipping charges may apply for large quantity products.
Returns and Refund
Since each order is unique to customer and has no re-sale value, All sales are final. If we verify that we made an error, we will re-print the order again. However, there is NO REFUNDS OR EXCHANGE OR CREDITS. Customer must notify AC Design and Print within 3 business days to notify any defects discovered in the ordered product which was produced by our company. Customer must first return 100% of the received product within 5 business days (on their own expense) from the time when the ordered product delivery was taken.
Privacy
Regulations and conditions of access to AC Design and Print website
AC Design and Print reserves the right to revise the regulations at any time. In case you disagree with any of the following provisions, please do not continue to use the website. With regard to any behavior of violating the provisions, AC Design and Print shall have right to take legal and fair remedies.
Copyright statement
This website is owned by AC Design and Print. All of the contents, including all images, are protected by copyright and other pertaining laws. You may not copy or distribute such contents without the copyright owner's prior written consent. You may infringe copyright or other proprietary rights and/or any third party’s rights for any unauthorized use of any content.
Protection of personal information
AC Design and Print fully respects your privacy right, and will protect your personal information. Generally, you are not required to provide any personal information for AC Design and Print website. AC Design and Print is committed that it will not sell your personal information at any time under any circumstance.